How your information is handled
Set out below is what Rodent Removal Phoenix gathers from people who visit rodentremovalphoenix.com, what happens to it afterward, and what you can ask to have done about it. The operation is a referral service: requests are matched with independent, licensed third-party rodent contractors working in the Phoenix area, and none of the trapping, sealing or cleanup work is carried out by us.
The information we collect
Submitting the form hands over whatever you typed into it: a name, a phone number, an email address, the service being asked about and anything written in the message box, together with a note of which page the form sat on. Dialing the number on the site routes the call through a call tracking service, which logs the originating number, the time and the length of the call and may record it for quality review. Ordinary analytics figures reach Google Analytics as well: pages opened, an approximate location, the device and browser in use, and the route that brought you here.
How we use your information
We use the information you submit to answer your request and to line up a contractor for it. Analytics figures are read in aggregate to understand how the pages are used and where they need work. Nothing collected here feeds unrelated marketing.
Who it is shared with
Arranging the work means passing your contact details and a description of the job to one or more independent contractors covering the Phoenix area, any of whom may reach you by phone, text or email about it. Disclosure also happens where a law requires it. Your information is never sold, and it travels no further than answering the request, running the site and the phone line, and meeting legal obligations require.
Cookies and analytics
Google Analytics writes cookies in order to measure traffic. Browser settings control and clear cookies, and these pages work with them switched off. A cookie from the call tracking service may also be written so that a call can be attributed to a visit.
How long it is kept
Form submissions and call records stay on file as long as servicing the request and ordinary business record keeping require, and are then deleted or stripped of identifying detail. Earlier deletion can be requested through the route at the bottom of this page.
The choices you have
You may ask for a copy of whatever is held about you, ask for it to be corrected, or ask for it to be erased. Telling us or the contractor who contacted you that you no longer want to hear about a request ends the contact. Opting out of analytics is done through browser controls or the Google Analytics opt-out add-on.
Children
These pages are written for adults and are not aimed at anyone under 18. Information from children is not knowingly collected; if you believe a child has submitted something here, get in touch and it will be removed.
Revisions to this policy
This privacy policy may be revised from time to time, and a revised version appears on this page carrying a new date at the top.
Getting in touch
Questions about any of the above go through the contact form or by phone to (602) 737-2925. Postal address: Rodent Removal Phoenix, 3101 N Central Ave, Phoenix, AZ 85012.